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Privacy Policy

Privacy Policy

1994 having its registered office at  3/77,KANJIRAKKATTU BUILDING,KOOVALLOOR
India, the creator of this Privacy Policy ensure our firm commitment to your privacy vis-à-
vis the protection of your priceless information. In order to endow you with our
uninterrupted use of services, we may collect and, in some circumstances, disclose
information about you. To enhance better protection of your privacy we provide this
notice explaining our information practices and the choices you can make about the way
your information is collected and used.

All visitors to are advised to read and understand
our Privacy Policy carefully, as by accessing the Website you agree to be bound by the
terms and conditions of the Privacy Policy and consent to the collection, storage and use
of information relating to you as provided herein.

If you do not agree with the terms and conditions of our Privacy Policy, including in
relation to the manner of collection or use of your information, please do not use or
access the Site.

If you have any questions or concerns regarding this privacy policy, you should contact
our Customer Support Desk at



 "We", "Our", and "Us" shall mean and refer to the creators of this privacy policy.

 "You", "Your", "Yourself" and "User" shall mean and refer to natural and legal
individuals who use the Website.

 "Website" shall mean and refer to created by

 "Personal Information" shall mean and refer to any personally identifiable
information that We may collect from You. For removal of any doubts, please refer
to Clause 2.

 "Third Parties" refer to any Website, website, company or individual apart from the
User and the creator of the Website.
We commit to respecting your online privacy data. We further recognize your need for
appropriate protection and management of any personally identifiable information
("Personal Information") you share with us. Information that is considered personal
about you by us includes, but is not limited to, your name, address, email address, phone
number or other contact information.

In order to purchase any product from this Website, you are required to provide the
following information which includes, but is not limited to:

 Name;

 User name;

 Password;

 Address;

 Mobile number;

 E-mail address;
This privacy policy also applies to data we collect from users who are not registered as
members of this site, including, but not limited to, browsing behaviour, pages viewed etc.

Information We Collect
Our site's online requisition form requires users to give us contact information (like your
name, address, telephone number and email address), and demographic information (like
your zip code/pin code). As a member, you are required to provide a valid email address
at registration and choose a username or alias that represents your identity on our
website. This information is compiled and analysed on an aggregated basis. This
information may include the URL that you just came from (whether this URL is on the Site
or not), which URL you next go to (whether this URL is on the Site or not), your computer
browser information, your IP address, and other information associated with your
interaction with the Site.

We also collect and store personal information provided by you from time to time on the
Site. We only collect and use such information from you that we consider necessary for
achieving a seamless, efficient and safe experience, customized to your needs including:

 To enable the provision of services opted for by you;

 To communicate necessary account and product/service related information from
time to time;

 To allow you to receive quality customer care services;

 To undertake necessary fraud and money laundering prevention checks, and
comply with the highest security standards;

 To comply with applicable laws, rules and regulations; and

 To provide you with information and offers on products and services, on updates,
on promotions, on related, affiliated or associated service providers and partners,
that we believe would be of interest to you.
Where any service requested by you involves a third party, such information as is
reasonably necessary by the Company to carry out your service request may be shared
with such third party.

We also do use your contact information to send you offers based on your interests and
prior activity. The Company may also use contact information internally to direct its
efforts for product improvement, to contact you as a survey respondent, to notify you if
you win any contest; and to send you promotional materials from its contest sponsors or

Further, you may from time to time choose to provide payment related financial
information (credit card, debit card, bank account details, billing address etc.) on the Site.
We are committed to keeping all such sensitive data/information safe at all times and
ensure that such data/information is only transacted over secure Site of approved
payment gateways which are digitally encrypted, and provide the highest possible degree
of care available under the technology presently in use.

The Company will not use your financial information for any purpose other than to
complete a transaction with you.

To the extent possible, we provide you the option of not divulging any specific information
that you wish for us not to collect, store or use. You may also choose not to use a

particular service or feature on the Site, and opt out of any non-essential communications
from the Company.

Further, transacting over the internet has inherent risks which can only be avoided by you
following security practices yourself, such as not revealing account/login related
information to any other person and informing our customer care team about any
suspicious activity or where your account has/may have been compromised.

How Information Is Collected
 We will collect and use of personal information solely with the objective of fulfilling
those purposes specified by us and for other compatible purposes, unless we
obtain the consent of the individual concerned or as required by law.

 We will only retain personal information as long as necessary for the fulfilment of
those purposes.

 We will collect personal information by lawful and fair means and, where
appropriate, with the knowledge or consent of the individual concerned.

 Personal data should be relevant to the purposes for which it is to be used, and,
to the extent necessary for those purposes, should be accurate, complete, and up-
 We use data collection devices such as "cookies" on certain pages of our
Websites. "Cookies" are small files sited on your hard drive that assist us in
providing customized services. We also offer certain features that are only
available through the use of a "cookie". Cookies can also help us provide
information, which is targeted to your interests. Cookies may be used to identify
logged in or registered users.

 Third party vendors including (“Google”) may use cookies to
serve ads based on your visits to this Website. You may visit the website of the
third party and choose to opt out of the use of cookies for interest-based
advertising, if the third party offers such an option. You may choose to opt-out of
the DoubleClick cookie that Google and its partners use for interest-based
advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out
of a third-party vendor's use of cookies for interest based advertising by

 The website also has enabled the Google Analytics Advertising, which allows
Google to collect data about users on our website, in addition to Google
advertising cookies and anonymous identifiers. You may choose to opt out of this
by downloading and installing the Google Analytics opt-out add-on here Optout.
External Links on Website
The Website may include hyperlinks to other web sites or content or resources. We have
no control over any websites or resources, which are provided by companies or persons
other than Us.

You acknowledge and agree that We are not responsible for the availability of any such
external sites or resources, and does not endorse any advertising, products or other
materials on or available from such websites or resources.

You acknowledge and agree that We are not liable for any loss or damage which may be
incurred by you as a result of the availability of those external sites or resources, or as a
result of any reliance placed by you on the completeness, accuracy or existence of any
advertising, products or other materials on, or available from, such websites or
resources. These third-party service providers and Third-Party Sites may have their own
privacy policies governing the storage and retention of your personal information that you
may be subject to. We recommend that when you enter a Third-Party Site, you review the

Third Party Site’s privacy policy as it relates to safeguarding your personal information.
We use third-party advertising companies to serve ads when you visit the Website.

Our Use of Your Information
Your contact information is also used to contact you when necessary. We use your IP
address to help diagnose problems with our server, and to administer our Website. Your
IP address is also used to help identify you and to gather broad demographic information.
Finally, we may use your IP address to help protect our partners and ourselves from
fraud. We will continue to enhance our security procedures as new technology becomes
available.We will transfer information about you if We are acquired by or merged with
another company.

We may release your personal information to a third-party in order to comply with a Court
Order or other similar legal procedure, or when we believe in good faith that such
disclosure is necessary to comply with the law; prevent imminent physical harm or
financial loss; or investigate or take action regarding illegal activities, suspected fraud, or
violations of Our Terms of Use. We may disclose personally identifiable information to
parties in compliance with our Copyright Policy as mentioned in the Terms of Use as we
in our sole discretion believe necessary or appropriate in connection with an investigation
of fraud, intellectual property infringement, piracy, or other unlawful activity. In such
events, We may disclose name, address, country, phone number, email address and
company name.

You further acknowledge that the Website may contain information which is designated
confidential by Us and that you shall not disclose such information without our prior
written consent.

Your information is regarded as confidential and therefore will not be divulged to any third
party, unless if legally required to do so to the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your e-
mail address for unsolicited mail. Any emails sent by us will only be in connection with
the provision of agreed services and products.

Our Disclosure of Your Information
Due to the existing regulatory environment, we cannot ensure that all of your private
communications and other personally identifiable information will never be disclosed in
ways not otherwise described in this Privacy Policy. By way of example (without limiting
and foregoing), we may be forced to disclose information to the government, law
enforcement agencies or third parties. Under certain circumstances, third parties may
unlawfully intercept or access transmissions or private communications, or members may
abuse or misuse your information that they collect from our Website. Therefore, although
we use industry standard practices to protect your privacy, we do not promise, and you
should not expect, that your personally identifiable information or private communications
would always remain private.

As a matter of policy, we do not sell or rent any personally identifiable information about
you to any third party. However, the following describes some of the ways that your
personally identifiable information may be disclosed:

 External Service Providers: There may be a number of services offered by
external service providers that help you use our Websites. If you choose to use
these optional services, and in the course of doing so, disclose information to the
external service providers, and/or grant them permission to collect information
about you, then their use of your information is governed by their private policy.

 Other Corporate Entities: We share much of our data, including personally
identifiable information about you, with our parent and/or subsidiaries that are
committed to serving your online needs and related services, throughout the
world. Such data will be shared for the sole purpose of enhancing your browsing

experience and providing our services to you. To the extent that these entities
have access to your information, they will treat it at least as protectively as they
treat information they obtain from their other members. It is possible that We
and/or its subsidiaries, or any combination of such, could merge with or be
acquired by another business entity. Should such a combination occur, you should
expect that we would share some or all of your information in order to continue to
provide the service. You will receive notice of such event (to the extent that it

 Law and Order: We cooperate with law enforcement inquiries, as well as other
third parties to enforce laws, such as: intellectual property rights, fraud and other
rights. We can (and you authorize us to) disclose any information about you to law
enforcement and other government officials as we, in our sole discretion, believe
necessary or appropriate, in connection with an investigation of fraud, intellectual
property infringements, or other activity that is illegal or may expose us or you to
legal liability.
Accessing and Reviewing Information
Following registration, you can review and change the information you submitted each
time except your display name. If you change any information we may keep track of your
old information. You can change your registration information such as: name, address,
city, state, zip code, country, phone number, and profile.

We will retain in our files information you have requested to remove for certain
circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms
and conditions. Further, such prior information is never completely removed from our
databases due to technical and legal constraints, including stored 'back up' systems.
Therefore, you should not expect that all of your personally identifiable information will be
completely removed from our databases in response to your requests.

Control of Your Password

When you sign up to become a Member, you will also be asked to choose a password.
You are entirely responsible for maintaining the confidentiality of your password. It is
important that you protect it against unauthorized access of your account and information
by choosing your password carefully, and keeping your password and computer secure
by signing out after using our services.

You agree not to use the account, username, email address or password of another
Member at any time or to disclose your password to any third party. If you choose to
share this information with third parties to provide you additional services, you are
responsible for all actions taken with your login information and password and therefore
should review each third party's privacy policy. You are responsible for all actions taken
with your login information and password, including fees. If you lose control of your
password, you may lose substantial control over your personally identifiable information
and may be subject to legally binding actions taken on your behalf. Therefore, if your
password has been compromised for any reason, you should immediately change your
password. You agree to notify us immediately if you suspect any consistent unauthorized
use of your account or access to your password even after changing it.

Other Information Collectors
Except as otherwise expressly included in this Privacy Policy, this document only
addresses the use and disclosure of information we collect from you. To the extent that
you disclose your information to other parties, whether they are on our Websites or on
other sites throughout the Internet, different rules may apply to their use or disclosure of
the information you disclose to them. To the extent that we use third party advertisers,
they adhere to their own privacy policies. Since we do not control the privacy policies of
the third parties, you are subject to ask questions before you disclose your personal
information to others.


We treat data as an asset that must be protected against loss and unauthorized access.
We employ many different security techniques to protect such data from unauthorized
access by members inside and outside the company.We do not recommend transfer of
sensitive information (such as credit card number) and bank account details via the Site
to other Users. Users are recommended to do so offline, on the phone or via personal
emails. We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once We receive it. However,
"perfect security" does not exist on the Internet. You therefore agree that any security
breaches beyond the control of our standard security procedures are at your sole risk and

We cannot ensure that all of your private communications and other personal information
(including sensitive information like credit card information and bank account number) will
never be disclosed in ways not otherwise described in this Privacy Policy. Therefore,
although we are committed to protecting your privacy, we do not promise, and you should
not expect, that your personal information will always remain private. As a user of the
Site, you understand and agree that you assume all responsibility and risk for your use of
the Site, the internet generally, and the documents you post or access and for your
conduct on and off the Site.

Disputes and Jurisdiction
All disputes involving but not limited to rights conferred, compensation, refunds, and
other claims through this policy will be resolved through a two-step Alternate Dispute
Resolution mechanism.

 Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be
resolved by a sole mediator who is a neutral third party and will be selected at the
mutual acceptance of a proposed mediator by both parties. Both parties may raise
a name for sole arbitrator and in case both parties accept the proposed name, the

said person shall be appointed as sole mediator. In any case the parties are not
able to reach a consensus within two proposed mediators, the Company reserves
the right to decide who the final mediator is. The decision of the mediator is not
binding on both parties, however the parties in good faith will attempt to bind by
the decision.

 Stage 2: Arbitration. In case that mediation does not yield a result suitable or
preferred by any one of the parties, arbitration may follow, the award of which is
binding on both parties. The Arbitration Board shall comprise three members –
one appointed by each party and the third member to be nominated by the two
appointed members by mutual consent. Arbitration shall be held at KERALA
INDIA. The proceedings of arbitration shall be in the English language. The
arbitrator’s award shall be final and binding on the Parties. If the dispute cannot
be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be
referred to the courts at Mumbai India.
Questions and Suggestions
If you have any questions or concerns regarding this privacy policy, you should contact
us by sending an e-mail to

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